Frequently Asked Questions

Yes — နည်းပြရှုထောင့် operates under a Curacao eGaming license, which is standard for international sportsbooks. Licensing does not guarantee legal access in all jurisdictions, so you are responsible for verifying that online sports betting is permitted in your country before registering.

Account verification requires a government-issued photo ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement dated within 90 days). You must complete KYC verification before your first withdrawal; unverified accounts are limited to deposits only.

Bets on match winner markets are settled based on the final result after extra time and penalties, not the score at 90 minutes. For goals markets (over/under, both teams to score), settlement is based on the score at full-time without extra time. Always check the specific market rules before placing your wager.

The minimum deposit is $10 for most methods. Withdrawals require account verification first. E-wallet withdrawals (Skrill, Neteller) process within 24 hours, while card and bank transfers take 3-7 business days. There is a $100 minimum withdrawal and a monthly limit of $50,000 for standard accounts.

Navigate to 'Responsible Gaming' in your account settings to set daily, weekly, or monthly deposit limits. Self-exclusion periods range from 24 hours to 5 years — once activated, you cannot log in until the period expires. Contact customer support to request permanent self-exclusion, which closes your account and blocks all future registrations.

Yes — bets placed with bonus funds, free bets, or odds boost tokens cannot be combined with other promotions or included in multi-selection accumulators. Single bets only. Using a bonus on an accumulator will result in the bet being voided and the stake confiscated.